Available Until 6/1/2023

The Pharmacy Technician’s Role in the Management of the Specialty Pharmacy Patient

This activity is available for free to members of NASP. Visit the top section of www.ProCE.com/CSPE for details.


A product of the National Association of Specialty Pharmacy's (NASP) Center for Specialty Pharmacy Education(CSPE). View more NASP/CSPE Activities

Activity Description

Specialty pharmacy patients require an enhanced level of assistance, support and communication compared to a typical retail pharmacy patient. Due to the increased cost, special handling requirements, and ongoing monitoring needs associated with specialty medications, the role of the pharmacy technician is critical to ensure the onboarding process and ongoing management is efficient and effective for the patient. This activity will review the key considerations for the pharmacy technician when managing specialty pharmacy patients.

Learning Objectives

The target audience for this activity includes pharmacy technicians. Upon completion of this activity, participants will be able to:

  • Outline and explain key considerations for the specialty technician concerning the patient intake process.
  • Discuss the key components required in the clinical management of a specialty patient.
  • Discuss the important topics to cover when placing a medication order for a specialty patient.


Mel Nelson, PharmD, CSP
Fairview Pharmacy Services


It is the policy of ProCE, Inc. to ensure balance, independence, objectivity and scientific rigor in all of its continuing education activities. Faculty must disclose to participants the existence of any significant financial interest or any other relationship with the manufacturer of any commercial product(s) discussed in an educational presentation. Mel Nelson does not have any relevant commercial and/or financial relationships to disclose.

CE Accreditation

Release Date: June 1, 2020
Expiration Date: June 1, 2023

Pharmacy Technicians

This CE activity is jointly provided by ProCE, Inc. and the National Association of Specialty Pharmacy (NASP). ProCE is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. ACPE Universal Activity Number 0221-9999-20-277-H04-T has been assigned to this knowledge-based, home-study activity. This CE activity is approved for 1.0 contact hour (0.1 CEU) in states that recognize ACPE providers. Completion of an evaluation and post-test with a score of 70% or higher is required to receive CE credit. Proof of completion will be posted in NABP CPE Monitor profiles. No partial credit will be given.


No external support has been received for this activity.


The material presented in this CE activity does not reflect the views of ProCE, Inc. or the commercial sponsor. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.